Privacy Policy

We collect information you provide to us directly, including:

• Contact information — name, email address, phone number, business name, and mailing address.
• Business information — legal business name, DBA, club address, and other operational details you provide during onboarding.
• Payment and billing information — bank routing and account numbers, and any credit or debit card details you provide for recurring subscription payments. Payment credentials are handled by our third-party payment processors and are not stored on our servers.
• Contract records — signed agreements, timestamps, IP addresses, and audit trails associated with electronic signatures.
• Usage information — pages you view, features you interact with, and general analytics about your visit.

We use the information we collect to:

• Provide, personalize, and improve our coaching services.
• Process contracts, payments, and subscription renewals.
• Communicate with you about your account, services, and updates.
• Comply with legal obligations and enforce our agreements.
• Detect, prevent, and address fraud, abuse, or security issues.

We do not sell your personal information. We share information only with:

• Service providers we use to operate our business — including DocuSign (electronic signing), Stripe or similar processors (payments), Vercel (hosting), Resend or similar (email), and analytics services. These providers are contractually required to protect your information.
• Legal and compliance — if required to comply with a legal obligation, subpoena, or court order.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to customary confidentiality protections.

We retain your information for as long as your account is active, as needed to provide services, and thereafter for the period required by applicable law and the statute of limitations. Signed contracts and their audit trails are retained for a minimum of six (6) years following the end of the agreement term.

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on where you reside, you may have the right to access, correct, delete, or restrict the processing of your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell your personal information).

To exercise any of these rights, contact us at support@gymrise.com.

We use cookies and similar technologies to operate the website, remember your preferences, and understand how our services are used. You can control cookies through your browser settings. Disabling cookies may affect functionality.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us and we will delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the change taking effect. The effective date at the top of this page indicates when this policy was last revised.

Questions about this Privacy Policy or our privacy practices? Reach out anytime at support@gymrise.com.

GYMRISE LLC · gymrise.com · This policy is governed by the laws of the State of Colorado.